About us

Proactive Pest Solutions was created from a vision - to be the change we wanted to see in the Pest Control industry.

Meet our Experts
Joel Dunn
Joel is Owner and Head Technician of PPS with over 16 years experience he has almost seen it all!
Joel is often seen with dark sunglasses on due to a condition that causes light sensitivity.
Rhiannon Mitchell
Rhiannon is Owner and operations. with 7 years hands on experience.
Rhiannon is generally found answering calls or on the tools.
Luke Dunn
Luke is our #1 Technician and he has been with PPS for 2 years.
Luke is known for his top notch exterior spray treatments
Our Story

Joel and Rhiannon started Proactive Pest Solutions in 2020.
Our mission was to provide sustainable and effective pest solutions to the community with a proactive and environmentally responsible approach.

We saw that there was a gap in the market for a local pest control company that cares for both the people and the environment  – that does not cost the earth!
PPS believe that pest control should ultimately have a positive impact on our environment.


Our Values
Care for People
Our attention to detail and client care is what makes us stand out from others.

A mindfulness to each clients needs and extra care taken for family, children and pets is why our clients tell their friends about us and keep them loyal to us.

Quite simply, our clients trust us
Care for Environment
We use less pesticides where possible and a tailored service for each client – such as those with concerns about pesticide use around the home.
In New Zealand pest control is crucial to the survival of our native flora and fauna and we believe it should not be bad for the environment.
We aim to control/eliminate introduced species (pests) so that our native friends can thrive!
Why choose us
Experienced, Qualified, Local, Insured
Proactive Pest Solutions are local and have over 16 years experience.
We have qualified technicians and have full insurance - for your peace of mind!
We are also Registered - with the Pest Management Association NZ.
Care For People, Pets & Environment
We provide an environmentally responsible approach to pest control where possible.
Each service is tailored to the client, we are mindful to each clients needs with attention to detail and extra care taken.
Our Clients Trust Us
Our technicians have a wealth of knowledge and experience.
Our results, proactive approach, reasonable prices, attention to detail and customer care is what sets us apart.
Finalist - Business Awards
Professional Services - Rotorua 2023
Emerging Business Leader - Rotorua 2023
Best Emerging Business - Taupo 2023
Professional Services - Rotorua 2022